Privacy policy

Privacy Policy

When you shop online with Wild Atlantic Surf Co, we collect your information. This happens everywhere online and we collect this information to try and understand you better and it also means of there is a problem with your order we can deal with it quickly. Wild Atlantic Surf Co  is committed to ensuring that your privacy is protected and therefore should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Wild Atlantic Surf Co Privacy Policy may change this policy from time to time by updating this page and you can check this page at any time to time to ensure that you are happy with any changes. This policy is effective from 1st August 2021.


Information that we collect

We will need your name and address. You as our customer are more than just a name but without this information we would simply not be able to send out products to you. We will also use this information to verify any payments to make sure everything is correct and above board.

We’ll also collect your email address and we will use this to send you confirmation that we have received your order as well as any delivery updates.

We will also need your payment card details which we will ask for whenever you place an order. We also need to know that you are over 18 as that’s when you are legally able to enter into a contract with us and buy our products with your own money.

From time to time we may also collect information such as preferences and interests or information relevant to customer surveys and offers and will only use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

If you are not interested in receiving what we send you, you can always unsubscribe by clicking the link in the email or by contacting us on info@wildatlanticsurfco.com


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • f you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@wildatlanticsurfco.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and if you would like a copy of the information held please write to:


Wild Atlantic Surf Co
1 Bog Road, Ballygowan
County Down
BT23 6DJ


or email info@wildatlanticsurfco.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Klarna

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.